Victory! YouTube Reforms Content ID Dispute Process

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In a blog post yesterday, YouTube announced a new appeals process for Content ID disputes, which should put an end to copyright claimants acting as judges of their own claims and once again give users whose videos are blocked or monetized by false Content ID matches recourse to the counter-notice process under the DMCA. The new appeals process is described in greater detail here. As I said in a quote on Ars Technica, at this point I am cautiously optimistic about this new appeals process. If implemented correctly, it will be a huge step forward toward protecting the rights of online video creators against overzealous copyright claims.

Just over one year ago, I began a campaign on this site calling for much needed reforms to YouTube's process for disputing copyright claims made by its automated Content ID copyright filtering system. Even though it was possible to dispute copyright claims on your videos, the dispute went right back to the party claiming copyright over your video, who then had the choice to either release their claim or simply reinstate it, in which case the uploader had no further recourse. This of course led to entirely predictable massive abuse by unscrupulous parties falsely claiming copyright (and profiting from the ad revenue) on everything from birdsongs to the NASA Mars rover and President Obama's attempts at karaoke.

Over the past year I have highlighted these kinds of abuses on my website and have been quoted in several media articles on the subject by outlets such as Wired and TorrentFreak. As media awareness of the issue grew, the pressure has steadily increased for YouTube to do something to reform its woefully one-sided copyright dispute process. Now it appears that YouTube has at last bowed to that pressure and enacted at least one major reform that I and other critics have been calling for.

However, it should be noted that YouTube's "improved" appeals process really does little more than restore the Content ID dispute process to the way it used to work when the Content ID system was first created, and the way YouTube claimed as late as April of 2010 that it still worked. That is, when a user disputes a Content ID claim, the copyright claimant must then file a formal DMCA takedown notice (with its attendant legal penalties for misuse) if they insist on taking the video down. However, sometime after YouTube made that blog post, things changed, and YouTube now finally acknowledges that, "Prior to today, if a content owner rejected that dispute, the user was left with no recourse for certain types of Content ID claims (e.g., monetize claims)."

While I do not know exactly when things changed, I first experienced this myself in August of 2011 and received emails from others who experienced it quite a few months before that, possibly as early as mid-2010. So while I am glad YouTube is now admitting the problem and taking steps to correct it, it is still disappointing that it took them possibly several years (depending on exactly how long this has been going on) to realize it might be a problem to let copyright claimants judge disputes against their own claims.

Moreover, it remains to be seen exactly how accessible this new appeals process really is to the average YouTube user whose videos are flagged for copyright infringement. While the original dispute process (pre-2010) used to go Content ID claim > dispute > DMCA process, it appears this new system goes more like Content ID claim > dispute > reinstated claim > appeal > DMCA process. While this is an improvement over the current Content ID claim > dispute > reinstated claim > no recourse, it still adds yet another layer of complexity to what is already the most convoluted copyright dispute process of any major user-generated content site on the net.

In my own experience, the average user is already bewildered by the current system. Adding an extra layer to the dispute process will only confuse people more.  Why not simply have it the way the dispute process originally worked, where any time a user disputed a Content ID claim the claimant had to make the choice right then between dropping the claim entirely or filing a DMCA notice? Since the copyright claimant will ultimately have to make that choice anyway, why wait until after the copyright claimant has reinstated their claim as before, and then the user has been forced to file another dispute in the new appeals process before finally invoking the DMCA process?

It also remains to be seen exactly what videos will be eligible for the new appeals process. The YouTube help page states:

Uploaders in good copyright standing may be able to appeal up to three disputed Content ID matches that were reviewed and rejected at a time.

Additional eligibility restrictions may apply, including the date of dispute and other factors. Uploaders will also be asked to verify their account if they have not already done so. The eligibility for the appeals process may change over time.

It will be interesting to see exactly what kind of "eligibility restrictions" YouTube imposes on this. It is quite possible that if you have an old Content ID claim on your video that you disputed and it was reinstated, you still might not be able to take advantage of the new appeals process. The reference to users "in good copyright standing" likely means you will be unable to appeal reinstated copyright claims if you have any outstanding DMCA strikes on your account, just as you are unable to upload videos with creative commons licenses, post unlisted videos, or upload videos longer than 15 minutes. I'm also not sure what this "three at a time" language means. Does this mean you can only appeal three reinstated Content ID claims ever, in a year, in a week, in a day, what?

As far as I can tell, the new appeals process hasn't actually been implemented yet, and it will probably be gradually rolled out over the next few weeks. When it does, I will certainly try it out myself and write a tutorial on it for my existing Guide to YouTube Removals. In the meantime, I'd say online video creators have potentially won an important victory in the fight to protect our rights against overbearing copyright claims by automated filters, and I look forward to seeing how this plays out in the coming weeks.

Last Updated on Thursday, 04 October 2012 13:52

 

Comments  

 
0 #1 Patricia 2012-10-06 17:40
Re your statement " It is quite possible that if you have an old Content ID claim on your video that you disputed and it was reinstated, you still might not be able to take advantage of the new appeals process."...

I have 2 outstanding "dispute rejections", one from April 2012 and the other August 2012. The August one had an APPEAL link on it, but not the April one, though I notice that the latter video no longer has "This video contains material owned by JoeBloggsInc" on its "playing page".

Thank you for your work on our behalf as well as your own :-)
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0 #2 spsyed 2012-10-10 05:58
Google Youtube to face defamation libel lawsuit in London High Court: A GYT user has launched libel action against Google Youtube (GYT) in the Royal Court of Justice (High Court London).
Pre-action notice was served on GYT 11 Aug 2012, followed by news release link http://spsyed.livejournal.com/30111.html announced 15 Aug 2012, and http://spsyed.livejournal.com/48013.html .
GYT restored channel http://youtube.com/spsyed Thu 04 Oct 2012 one month after it was "terminated" by Google-Youtube. It proves again that GYT and Indian film distributors, like Shemaroo, had no evidence of repeatedly alleged copyright infringements, no court trials, no court verdicts against the channel. That in turn proves GYT’s serious allegations were completely false, baseless and defamatory. A fair court should award precedent-setting, exemplary and aggravated damages (in this case number “HQ12D04099”) regardless of religion, colour, age or race etc for GYT’s repeatedly baseless defamation in public. As a primary publisher of defamation, GYT has no diplomatic immunity in the UK. GYT is not above the law. As a US $250 billion company, GYT cannot plead poverty in the UK where they have assets that can be frozen to pay damages that should run into tens of millions of British sterling pounds. More and other analysis, and updates on http://spsyed.livejournal.com, and http://plus.google.com/107929436558814616391/ .
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0 #3 Larry Brown 2012-10-16 22:28
Hello- I don't understand how to send the counter notification form? I have a video that had "copyright claim reinstated" and I want to appeal, but I don't see a link in your article that gives me a form to fill out and send to youtube. Can you help me please?
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0 #4 JEL 2012-10-22 05:58
NOT a victory. Well, not really anyway.

You can't appeal a reinstated claim UNLESS you give up your phone-number to google (which you won't do unless you love getting spammed by ad-callers 24 hours a day, since google does not state anywhere that they won't sell your number to advertising-people)

So there's still no real civil way to battle the crooks who try to steal ownership of YOUR material.
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0 #5 JEL 2012-10-22 08:11
Follow-up to previous post: And even if you don't mind giving google your phone-number, you can't even do that if you have a carrier google does not support. It's just not useful.
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0 #6 JEL 2012-10-22 08:14
Quoting Larry Brown:
Hello- I don't understand how to send the counter notification form? I have a video that had "copyright claim reinstated" and I want to appeal, but I don't see a link in your article that gives me a form to fill out and send to youtube. Can you help me please?


You can see a picture of that here. The link is located at the bottom-left:

http://commons.wikimedia.org/wiki/File:How_a_Youtube_copyright-thief_looks_like.jpg.png
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0 #7 spsyed 2012-10-22 08:41
Appeal against "reinstated claim" sounds reasonable but the google-owned youtube (GYT) process won't recognise even someone who has filed many DMCA counter-notifications with all direct contact details, including the telephone number; and who is suing them for defamation libel in London High Court case # HQ12D04099 http://spsyed.livejournal.com/30111.html, and http://spsyed.livejournal.com/48013.html .
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0 #8 JEL 2012-10-22 10:50
Quoting spsyed:
Appeal against "reinstated claim" sounds reasonable


If your phone (provided you have one, which not everybody has) is not on a google-supported carrier you can't verify your youtube-account in order to appeal the copyright-theft.

So you are still pretty much in risk of being left without a way to fend off copyright-thieves.

And even if you have a supported phone and don't mind giving google (a private company working for profit, not a public office working for citizen's rights) your phone-number, then the copyright-thief can still file a DMCA against you. If the thief isn't located in the US, how easy will it be for them to just ignore the whole DMCA thing? (the DMCA is US law only, so a non-US based company may not even be affected by it)
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0 #9 Patrick McKay 2012-10-22 11:51
@JEL - Since YouTube is an American company, they will still follow the DMCA. If the copyright claimant follows up with an actual DMCA notice, you can send a counter-notice and get your video restored after 10 days. It's far from perfect, but it's better than what they had before. As for verifying with your phone number, you all are right that is a problem, and one I will probably right about later. I have yet to see the appeal option on any of my old disputed videos, so I will probably need to dispute a new video and wait for the claim to be reinstated to try the appeal process myself. When I do I will hopefully be able to clarify exactly how the process works.
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0 #10 JEL 2012-10-23 02:29
Thanks for your effort on this general issue, putting up this site and everything, it's very much appreciated :)

I have the appeal-option available on a wrong claim a company from Holland made and reinstated. I was emailed about this from youtube just yesterday.

You can see a screen-grab of my control-panel here: http://jelstudio.dk/Spinnin'_Records_copyri ght_dispute/

I tried clicking the appeal link, and was then asked to verify my youtube account by giving them my phone-number.

I don't want to give youtube my phone-number, but even if I wanted to I couldn't as my carrier is not listed on youtube's list of supported carriers for my country (Denmark)

I didn't try to enter my number, so I don't know what the youtube system would do in such a situation.

So now it may seem like I don't want to appeal the copyright-theft, since I'm not going forward with the supposed 'option', when in fact I DO want to but DON'T really have the option.

I want to appeal, but youtube (indirectly) won't let me.

Once again the copyright-thieves win. They can just sit there in Holland and laugh while claiming ownership over my video.
It certainly is frustrating to witness a system that benefits the criminals and not the victims.
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